These Terms of Use and Service Provision (the "Terms") govern the relationship between Spectrium LLP (the "Company", "Spectrium", "we", "us") and any individual or legal entity that uses the website or personal account, or orders services from the Company (the "Client", "User", "you"). By using our services, you confirm that you have read and agree to comply with these Terms.
1.1. Spectrium LLP is a digital and IT company registered in England and Wales under the Limited Liability Partnerships Act 2000 (registration number OC457222, registered on 24 June 2025).
1.2. Our services include web development, design, branding, UX/UI, business process automation, AI solutions, consulting, technical support, and other digital services.
1.3. Information on the website is provided for informational purposes and does not constitute a public offer unless expressly stated otherwise.
1.4. The final terms of cooperation, scope of work, deadlines, and payment procedure are defined in a separate agreement between the Company and the Client.
1.5. The Company reserves the right to amend these Terms. The current version is published on the website. Continued use of the services constitutes acceptance of the updated Terms.
2.1. The User agrees to use the website in accordance with the laws of the United Kingdom and Ukraine, and generally accepted standards of business ethics.
2.2. You must not:
2.3. If these Terms are breached, the Company may restrict or terminate access without prior notice.
3.1. The Client may be provided with a personal account to access certain features.
3.2. The Client is responsible for keeping their login credentials confidential and for all actions performed through their account.
3.3. The Client must immediately notify the Company of any unauthorised use of their account.
3.4. The Company may temporarily restrict access to the personal account to perform maintenance or resolve technical issues.
3.5. The Company is not responsible for consequences arising from the Client sharing their login details with third parties.
4.1. Spectrium provides the following services, including but not limited to:
4.2. The list of services may change without prior notice.
4.3. The Company independently determines the tools, technologies, and methodologies used to deliver a project unless otherwise agreed in the contract.
5.1. All materials on the Spectrium website, including designs, texts, logos, graphics, and software code, are protected intellectual property under UK law and international agreements.
5.2. Any use of these materials without the Company's written consent is prohibited.
5.3. Proprietary rights to completed work are transferred to the Client after full payment for the relevant project unless otherwise provided by a separate agreement.
5.4. Spectrium retains the rights to its own technologies, libraries, templates, frameworks, design systems, and other internal components used in delivering the project.
5.5. The Company may display completed work in its portfolio, case studies, and marketing materials unless the Client objects in writing before work begins.
6.1. Some services may involve artificial intelligence, machine learning, or third-party AI platforms.
6.2. AI-generated results may contain inaccuracies, errors, or incomplete information.
6.3. The Client must independently review all results produced by AI solutions before relying on them for business decisions.
6.4. Spectrium does not guarantee that AI results will be entirely accurate, complete, or suitable for the Client's specific business objectives.
6.5. The Company is not responsible for decisions made by the Client based on AI-generated materials or recommendations.
7.1. The scope of work is defined when the technical specification or contract is agreed.
7.2. Any additional features, pages, integrations, or changes outside the agreed scope are estimated and charged separately.
7.3. Once the Client has accepted a project, any further changes are treated as separate orders.
7.4. The Company is not responsible for changes made by third parties after the project has been delivered to the Client.
8.1. Service fees are determined individually for each project and specified in the relevant invoice or contract.
8.2. Payments are made in pounds sterling (GBP) unless the parties agree otherwise in writing.
8.3. If a payment is overdue, the Company may:
8.4. Payments for work already completed are non-refundable unless otherwise agreed in writing or required by applicable law.
8.5. If the Client is a consumer acting outside their trade or business, they are entitled to refunds in accordance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
9.1. Spectrium LLP processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9.2. Detailed information about the collection, storage, processing, and protection of personal data is provided in the separate Privacy Policy published on the website.
9.3. The Client has the right to access, rectify, and erase their data, including the right to be forgotten, and may exercise other rights provided by the UK GDPR.
9.4. To exercise your data protection rights or submit a complaint, contact admin@spectrium.org. If you believe your rights have been infringed, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10.1. Spectrium takes reasonable measures to protect the Client's confidential information shared during the course of cooperation.
10.2. Confidential information includes business documentation, technical specifications, source code, service credentials, and other data expressly identified as confidential by the Client.
10.3. Confidential information is not disclosed to third parties except where required by UK law or necessary to deliver the project, subject to appropriate confidentiality obligations.
11.1. The Company provides services in accordance with industry standards and the terms agreed in the contract.
11.2. Spectrium does not guarantee:
11.3. Any forecasts and recommendations provided by the Company are for informational purposes only and do not guarantee a particular result.
12.1. Spectrium is not liable for indirect losses, loss of profit, loss of data, or other consequences arising from the use of the website or the Company's services.
12.2. The Company is not responsible for the operation of third-party services, payment systems, hosting providers, or other external suppliers.
12.3. The Company's total liability will not exceed the amount actually paid by the Client for the specific project giving rise to the dispute.
12.4. Nothing in these Terms limits the Company's liability where such limitation is prohibited by UK law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
13.1. Third-party platforms and tools may be used when providing services.
13.2. Their use is governed by the respective providers' own terms.
13.3. Spectrium is not responsible for changes, outages, or discontinuation of third-party services.
14.1. The parties are released from liability for failure to perform their obligations due to circumstances beyond their reasonable control.
14.2. Such circumstances include armed conflict, martial law, terrorist acts, cyberattacks, power or internet outages, natural disasters, emergencies, actions of public authorities, and other events beyond the parties' control.
14.3. The affected party must notify the other party in writing within five working days after the force majeure event occurs.
15.1. The parties will seek to resolve disputes through negotiation within 30 calendar days from the date a disagreement arises.
15.2. These Terms are governed by and interpreted in accordance with the laws of England and Wales.
15.3. If the parties cannot resolve a dispute through negotiation, it will be submitted to the exclusive jurisdiction of the courts of England and Wales.
15.4. If the Client is a consumer, they may also use alternative dispute resolution (ADR) procedures or apply to a competent court in their place of residence where applicable.
16.1. If the Client is an individual acting outside their trade or business (a "consumer"), the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 also apply to the relationship between the parties.
16.2. A consumer may cancel a distance contract for services within 14 calendar days without giving a reason, provided that performance of the services has not yet begun.
16.3. If the Client has expressly requested that the services begin immediately, the right to cancel may be partially or fully lost.
18.1. The Company may update these Terms at any time.
18.2. The updated version takes effect when it is published on the website.
18.3. For Clients with an active contractual relationship with the Company, material changes take effect 14 calendar days after notice is provided.
18.4. Continued use of the services after the Terms have been updated constitutes acceptance of the revised version.
For questions about these Terms or our services, or to submit a complaint, contact us:
